Customer Feedback

Feedback from: Erik of NSW (AUS)
Title: Jupiter capacitor order
Amazingly quick postage, good communication, aweso.... ....read more Amazingly quick postage, good communication, awesome - especially considering current situo. The Jupiter capacitors in my order are as good as I remember too. Perfect. ....show less

Feedback from: Randal Sconyers of Gibsonton FL (USA)
Title: New Customer
Thanks So Much For the Prompt Service

Feedback from: Nick Simanteris of Solana Beach CA (USA)
Title: Great Product and Service
I was looking for some connectors and a friend rec.... ....read more I was looking for some connectors and a friend recommended Sonic Craft. I sent a question to the Customer Service email about purchasing some RCA connectors for use with 10awg Western Electric cable for my 2 channel system. Jeff responded and asked about the specifics of my situation. After several back and forth responses via email, Jeff said it would be best to talk if possible. He called me and I explained what I was trying to do. Had Jeff not taken the time to do this, I would have wasted money going down a rat hole! Jeff provided me a better solution and actually helped me place the order. He was able to ship the product to me in just a few days. I was able to install the new cables and everything sounds great! Extremely pleased with Jeff's knowledge and customer service focus. I will definitely be purchasing from Sonic Craft again. ....show less

Feedback from: John Flick of Louisville KY (USA)
Title: Capacitors
Great service ; Great selection ; Fair prices. Top.... ....read more Great service ; Great selection ; Fair prices. Top notch outfit, and a pleasure to do business with again. ....show less

Feedback from: Otis Rumple of Monticello IN (USA)
Title: Monarchy SM70 pro
I live in a rural area and didn't want to take a c.... ....read more I live in a rural area and didn't want to take a chance on trying to locate a Tech near me. I opted to send my Amp to Jeff and his Techs at Sonic Craft. My amp had a channel inbalance and it was brought to my attention that the left side main supply caps were different from the right side caps They replaced all four caps and added some bypass caps as well. I am very pleased with the outcome, this amp just makes music now. There is virtually no hum and after an hour of warm up the magic happens. Bravo for a job well done. Thanks, Otis ....show less