FAQ

ACCOUNT

ORDERS

PAYMENT

SHIPPING

SUPPORT

POLICY


ACCOUNT

Q: Do I need an account?
A: Only if you plan to place an order, or require a quote. Quotes require address information for shipping.

Q: Why do I need an account to place an order?
A: Creating an account avoids having to enter "all" of your information "every time" you place an order. Typographical errors when creating an account could be considerable if one had to enter all of their information every time. Further, this facilitates an order history, and a address book for alternate shipping addresses.

Q: Is my account private and safe?
A: It is as safe as we can make it. Meaning, it is safer than most. First consider that we do not collect anymore information than what is required to deliver one's order. We do not collect any financial information. All financial information is handled off our site. None the less, your basic account information is stored on a secure server. We do not harvest and/or sell any personal information.


ORDERS

Q: Is my order in stock?
A: Yes. Our site is real time, and keeps inventory. If you can buy it, we have it. If our inventory is too low to satisfy your order, the site will alert you, and you will not be allowed to checkout.

Q: Can I back order parts, or place parts on hold?
A: No/no. First come, first serve.

Q: What is the "International/Domestic Low Order Fee"?
A: It is basically a handling fee. It is outlined in our "Terms & Conditions": "Basically there is no minimum to order. However, "the cost to do business" has become quite expensive. The expense of processing small orders has created a loss situation for Sonic Craft. Therefore, a $5 handling fee will automatically be added to Domestic orders in which the parts total is less than $25, and a $10 handling fee for International orders in which the parts total is less than $100".


PAYMENT

Q: What forms of payment does Sonic Craft accept?
A: We accept Visa, MasterCard, Discover, and American Express Credit or Debit cards. All cards are processed through PayPal as they are our Merchant card services. You do not need to be a PayPal member to use your card. PayPal merely process the transaction. We also accept PayPal. If you plan to pay via Wire Transfer, please contact Customer Service for more information. All prices and payments are in US Dollars only.

Q: Why are you here?
A: Suspendisse tincidunt, sapien in ornare porta, leo risus aliquam quam, ac faucibus odio metus eget elit. In ac justo dui. Praesent ornare tempus elit quis pulvinar. Aliquam erat volutpat. Fusce quis neque lacus. Phasellus felis dui, auctor vitae varius nec, pellentesque vehicula nibh. Curabitur eget mi vitae dolor dignissim ultrices.

Q: What happens next?
A: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus venenatis dolor odio. Suspendisse id massa ac eros gravida cursus. Aliquam at vestibulum dolor. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.


SHIPPING



Q: Why are we here?
A: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam ut nibh arcu. Aenean id luctus lorem. Maecenas enim metus, porta quis dolor vel, mollis maximus quam. Cras tempor, ipsum id fermentum ornare, erat mi eleifend lorem, a aliquet tellus dolor vel nulla.

Q: Why are you here?
A: Suspendisse tincidunt, sapien in ornare porta, leo risus aliquam quam, ac faucibus odio metus eget elit. In ac justo dui. Praesent ornare tempus elit quis pulvinar. Aliquam erat volutpat. Fusce quis neque lacus. Phasellus felis dui, auctor vitae varius nec, pellentesque vehicula nibh. Curabitur eget mi vitae dolor dignissim ultrices.

Q: What happens next?
A: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus venenatis dolor odio. Suspendisse id massa ac eros gravida cursus. Aliquam at vestibulum dolor. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.


SUPPORT



Q: Why are we here?
A: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam ut nibh arcu. Aenean id luctus lorem. Maecenas enim metus, porta quis dolor vel, mollis maximus quam. Cras tempor, ipsum id fermentum ornare, erat mi eleifend lorem, a aliquet tellus dolor vel nulla.

Q: Why are you here?
A: Suspendisse tincidunt, sapien in ornare porta, leo risus aliquam quam, ac faucibus odio metus eget elit. In ac justo dui. Praesent ornare tempus elit quis pulvinar. Aliquam erat volutpat. Fusce quis neque lacus. Phasellus felis dui, auctor vitae varius nec, pellentesque vehicula nibh. Curabitur eget mi vitae dolor dignissim ultrices.

Q: What happens next?
A: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus venenatis dolor odio. Suspendisse id massa ac eros gravida cursus. Aliquam at vestibulum dolor. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.


POLICY



Q: Why are we here?
A: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam ut nibh arcu. Aenean id luctus lorem. Maecenas enim metus, porta quis dolor vel, mollis maximus quam. Cras tempor, ipsum id fermentum ornare, erat mi eleifend lorem, a aliquet tellus dolor vel nulla.

Q: Why are you here?
A: Suspendisse tincidunt, sapien in ornare porta, leo risus aliquam quam, ac faucibus odio metus eget elit. In ac justo dui. Praesent ornare tempus elit quis pulvinar. Aliquam erat volutpat. Fusce quis neque lacus. Phasellus felis dui, auctor vitae varius nec, pellentesque vehicula nibh. Curabitur eget mi vitae dolor dignissim ultrices.

Q: What happens next?
A: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus venenatis dolor odio. Suspendisse id massa ac eros gravida cursus. Aliquam at vestibulum dolor. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.


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